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Case Studies

ORGANISATIONS: Partnering with SETAs to Drive Skills Development

Client: Sector Education and Training Authorities (SETAs)
Industry: Skills Development and Training
Scope: Enhancing operational efficiency, managing skills development programs, and streamlining reporting and data management systems.

Vision Wave collaborated with multiple SETAs to revolutionize their approach to skills development. Our partnership aimed to address administrative challenges, improve data accuracy, and enable SETAs to maximize the impact of their training initiatives. Through innovative cloud solutions, data analytics, and system integration, Vision Wave empowered SETAs to better manage their resources and align their efforts with national development priorities.

Challenges Faced by SETAs

1

Manual and Disjointed Processes

  • SETAs relied on outdated systems that hindered efficient management of skills development programs.
  • A lack of integration between departments created bottlenecks and duplicated efforts.
2

Data Fragmentation

  • Information was scattered across multiple platforms, making it difficult to track program performance and learner progress.
  • Limited access to real-time data impacted decision-making.
3

Stakeholder Management

  • Employers, training providers, and learners experienced delays and inefficiencies when interacting with SETA systems.
  • Communication gaps reduced the effectiveness of funded initiatives.
4

Regulatory Compliance

  • Meeting reporting requirements for DHET and other stakeholders was labor-intensive and prone to inaccuracies.

Vision Wave’s Solution

Vision Wave deployed Microsoft Dynamics 365 to revolutionize the way SETAs operate, offering the following solutions:

1

Manual and Disjointed Processes

  • SETAs relied on outdated systems that hindered efficient management of skills development programs.
  • A lack of integration between departments created bottlenecks and duplicated efforts.
2

Custom Workflow Automation

  • Automated repetitive tasks such as grant processing, program approvals, and stakeholder notifications.
  • Improved operational efficiency by 35%, allowing staff to focus on strategic goals.
3

Enhanced Stakeholder Engagement

  • Designed stakeholder portals integrated with D365, enabling employers, training providers, and learners to easily access relevant information and services.
  • Streamlined application processes for grants and program enrollment.
4

Regulatory Reporting Automation

  • Built-in compliance tools generated reports that adhered to DHET and Treasury standards.
  • Reduced the time and effort required to meet regulatory obligations.
5

Scalable and Flexible Design

  • The D365 systems were designed to adapt as SETAs expanded their programs, ensuring long-term usability and cost-effectiveness.

Results Achieved

Operational Efficiency

Administrative workloads were reduced by 40% due to automated workflows and centralized data management.

Improved Data Visibility

Real-time dashboards enabled informed decision-making, helping SETAs allocate resources more effectively.

Enhanced Stakeholder Satisfaction

User-friendly portals increased employer and training provider engagement by 30%, improving the overall experience for all stakeholders.

Streamlined Compliance

Regulatory reporting times were cut by 50%, ensuring timely and accurate submissions to DHET.

Scalability and Future-Readiness

The D365 systems seamlessly supported new programs and initiatives, positioning SETAs for sustained growth and impact.

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